Terms of Use

Last updated: July 15, 2026

IMPORTANT — PLEASE READ CAREFULLY. These Terms of Use ("Terms") govern your access to and use of the RealX mobile application, website, and related services (collectively, the "Services") operated by the RealX team ("RealX," "we," "us," or "our"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not access or use the Services.

These Terms contain a binding arbitration provision and a class-action waiver (Section 18), which affect your legal rights. The Services involve significant risk, including the risk of total loss. Please read Section 12 (Risk Disclosures) carefully.

1. About the Services

RealX is a non-custodial, self-hosted digital wallet and aggregation interface. The Services allow you to:

• Generate and control a self-custodial blockchain wallet;
• View, hold, send, and receive digital assets across supported blockchain networks;
• Access and route transactions to third-party decentralized protocols, liquidity venues, and token issuers in order to acquire, dispose of, or interact with tokenized assets (including tokenized equities, pre-IPO exposure, treasuries, commodities, funds, yield-bearing tokens, and cryptocurrencies).

We are a technology provider and interface only. We are not a broker, dealer, exchange, custodian, bank, money transmitter, investment adviser, or financial institution. We do not custody your assets, execute trades as a principal or agent, hold client funds, or provide investment, legal, tax, or financial advice.

2. Non-Custodial Nature

You alone control your wallet, your private keys, and your recovery phrase ("seed phrase"). We do not have access to, custody of, or the ability to recover your private keys, seed phrase, or assets.

You acknowledge and agree that:

• We cannot recover, reset, or restore your wallet, keys, or assets if you lose your seed phrase or credentials. Loss of your seed phrase means permanent and irreversible loss of access to your assets.
• We cannot reverse, cancel, or refund transactions once they are broadcast to a blockchain network.
• You are solely responsible for securing your device, credentials, seed phrase, and wallet.
• Blockchain transactions are irreversible and pseudonymous.

3. Eligibility

To use the Services, you represent and warrant that:

• You are at least 18 years old (or the age of majority in your jurisdiction, whichever is greater);
• You have the legal capacity to enter into these Terms;
• You are not a resident, citizen, or located in, and are not accessing the Services from, any Restricted Jurisdiction (defined below);
• You are not a person subject to sanctions administered by the United States (including OFAC), the United Nations, the European Union, the United Kingdom, or any other applicable authority, and you are not on any sanctions or denied-persons list;
• Your use of the Services is not prohibited by, and does not violate, any law applicable to you.

Restricted Jurisdictions include, without limitation, the United States of America and its territories, mainland China, and any jurisdiction subject to comprehensive sanctions or in which the Services are unlawful. We may block access based on IP address, device signals, or other information, and may add or remove Restricted Jurisdictions at our discretion and without notice.

You are responsible for determining whether your use of the Services is lawful in your jurisdiction. The availability of the Services in any location is not an invitation or offer to use them where such use is unlawful.

4. No Advice; No Recommendations

Nothing in the Services constitutes, and nothing should be construed as, investment, financial, legal, tax, accounting, or any other professional advice or a recommendation to buy, sell, or hold any asset. Any information, data, price, chart, yield figure, valuation, or "best route"/"best source" indication is provided for informational purposes only, may be inaccurate or delayed, and is not a solicitation or recommendation.

You are solely responsible for your own decisions. You should conduct your own research and consult your own advisers. We do not act as your fiduciary or agent.

5. Third-Party Protocols, Issuers, and Assets

The Services aggregate and provide access to third-party protocols, decentralized exchanges, liquidity aggregators, bridges, token issuers, and other services (collectively, "Third-Party Services"), including but not limited to token issuers of tokenized real-world assets and the on-chain protocols that facilitate swaps, bridging, lending, staking, or derivatives.

You acknowledge and agree that:

• We do not own, operate, control, endorse, or assume responsibility for any Third-Party Service, issuer, or asset. Your interaction with any Third-Party Service is solely between you and that third party and is governed by that third party's own terms and risks.
• Tokenized assets are issued and backed (if at all) by third parties over whom we have no control. We make no representation regarding the backing, redemption, custody, solvency, or regulatory status of any issuer or asset.
• Certain functions (such as primary-market minting or redemption of certain tokenized assets, fiat on-ramps, or certain derivative or lending functions) may require you to complete identity verification (KYC) or other requirements imposed directly by the relevant third party. We do not perform KYC and are not a party to those processes.
• "Sources," "channels," or "routes" surfaced in the Services reflect third-party venues and issuers; the selection or ordering of such sources is provided for convenience and does not constitute a recommendation.

6. Nature of Tokenized Assets

Tokenized assets accessible through the Services are blockchain tokens intended to provide economic exposure to, or track the value of, an underlying reference asset (such as an equity, fund, commodity, or debt instrument). You acknowledge that:

• A tokenized asset is not the underlying security, share, bond, or commodity itself, does not necessarily confer ownership, voting, dividend, or other rights in the underlying, and may not be redeemable for the underlying;
• Different tokens tracking the same reference asset may be issued by different issuers, on different chains, with different backing, custodial arrangements, redemption mechanics, and risk profiles;
• The price of a tokenized asset may deviate ("de-peg") from the value of its reference asset;
• Tokenized assets may be subject to securities, commodities, or other laws in various jurisdictions, and their legal and regulatory status is uncertain and evolving.

7. Fees

Your use of certain features may be subject to fees, which may include a platform/service fee, network ("gas") fees, third-party protocol or liquidity fees, spreads, and slippage. Applicable fees are displayed or made available before you confirm a transaction where practicable. Network fees are set by the relevant blockchain and are not controlled by us. You are responsible for all fees associated with your transactions.

8. Points and Rewards Program

We may offer a points, rewards, or referral program (the "Program") at our sole discretion. You acknowledge and agree that:

• Points have no monetary value, are not a currency, security, or financial instrument, are not redeemable for cash, and do not represent any equity, ownership, dividend, or right to any future token or distribution;
• Points and Program rules (including earning criteria, thresholds, redemption utility such as fee discounts, and eligibility) may be created, changed, suspended, or terminated by us at any time without notice;
• We may withhold, revoke, or invalidate points and disqualify accounts we determine, in our sole discretion, to be engaged in fraud, self-referral, sybil activity, multi-accounting, or other abuse;
• Nothing in the Program constitutes an investment, an offer of securities, or a promise of any return.

9. Your Responsibilities and Prohibited Uses

You agree that you will not, and will not permit others to:

• Use the Services for any unlawful purpose, including money laundering, terrorist financing, fraud, sanctions evasion, or market manipulation;
• Use the Services if you are located in, or are a resident or citizen of, a Restricted Jurisdiction, or use any method (including a VPN or proxy) to disguise your location or circumvent access controls;
• Interfere with, disrupt, or attempt to gain unauthorized access to the Services or related systems;
• Reverse engineer, decompile, or exploit the Services except as permitted by law;
• Use the Services to transact in assets you are not legally permitted to transact in.

You are solely responsible for compliance with all laws applicable to you, including tax and reporting obligations.

10. Taxes

You are solely responsible for determining, reporting, and paying any taxes applicable to your use of the Services and your transactions. We do not provide tax advice and are not responsible for withholding, collecting, reporting, or remitting any taxes on your behalf.

11. Intellectual Property

The Services, including all software, text, designs, graphics, logos, and other content (excluding third-party and user content), are owned by or licensed to us and are protected by intellectual property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Services for their intended purpose, subject to these Terms. All rights not expressly granted are reserved.

12. Risk Disclosures

Your use of the Services involves significant risk, including the risk of total loss. By using the Services, you acknowledge and accept the following risks (which are not exhaustive):

• Volatility and total loss. Digital assets and tokenized assets are highly volatile and may lose all value.
• Irreversibility. Blockchain transactions cannot be reversed, cancelled, or refunded.
• Key and access loss. Loss of your seed phrase or credentials results in permanent loss of assets.
• Smart-contract and technology risk. Smart contracts, bridges, and protocols may contain bugs, vulnerabilities, or be exploited, resulting in loss.
• Issuer and counterparty risk. Tokenized assets depend on third-party issuers, custodians, and protocols that may fail, become insolvent, be sanctioned, freeze assets, or cease operations.
• De-pegging and liquidity risk. Tokenized assets may deviate from their reference value, and liquidity may be insufficient, resulting in high slippage or inability to transact.
• Regulatory risk. Laws and regulations affecting digital assets, tokenized securities, and the Services are uncertain, evolving, and may change adversely or render certain assets or functions unavailable.
• Third-party risk. Third-Party Services, issuers, oracles, and data providers may fail, be inaccurate, or act adversely.
• No insurance. Your assets are not insured or guaranteed by any government or private insurer.

13. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR THAT ANY DATA, PRICE, ROUTE, OR INFORMATION WILL BE ACCURATE, COMPLETE, OR TIMELY.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE COMPANY OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR DIGITAL ASSETS, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICES, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE TOTAL PLATFORM FEES YOU PAID TO US IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100).

Some jurisdictions do not allow certain limitations; in such cases, the above limitations apply to the fullest extent permitted by applicable law.

15. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any law or the rights of any third party; or (d) your transactions with any Third-Party Service or in any asset.

16. Modifications to the Services and Terms

We may modify, suspend, or discontinue the Services (in whole or in part) at any time, with or without notice. We may amend these Terms at any time by posting the revised Terms. Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms.

17. Termination

We may suspend or terminate your access to the Services at any time, with or without cause or notice. Because the Services are non-custodial, termination does not affect your control of your wallet, keys, or assets, which remain yours. Sections that by their nature should survive termination (including Sections 4–16, 18, and 19) will survive.

18. Governing Law; Arbitration; Class-Action Waiver

These Terms are governed by the laws of Singapore, without regard to conflict-of-laws principles.

Any dispute arising out of or relating to these Terms or the Services will be resolved by final and binding arbitration administered by the Singapore International Arbitration Centre (SIAC) in accordance with its rules, seated in Singapore, and conducted in English. You and the Company waive any right to a jury trial and agree that disputes will be brought only in an individual capacity and not as a plaintiff or class member in any class, collective, or representative proceeding.

To the extent any dispute is not subject to arbitration, it will be subject to the exclusive jurisdiction of the courts of Singapore.

19. Sanctions and Export Compliance

You represent that you are not subject to, and will not use the Services in violation of, any applicable sanctions or export-control laws. We may block, freeze at the interface level, or refuse to provide the Services to any person we believe is subject to sanctions or located in a Restricted Jurisdiction.

20. Miscellaneous

• Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the Services.
• Severability. If any provision is held unenforceable, the remaining provisions remain in full force.
• No Waiver. Our failure to enforce any provision is not a waiver.
• Assignment. You may not assign these Terms without our consent; we may assign them freely.
• No Third-Party Beneficiaries. Except as expressly stated, these Terms create no third-party beneficiary rights.
• Language. These Terms are drafted in English; any translation is for convenience only, and the English version controls.

21. Contact

Questions about these Terms may be sent to: x@realx.is.